Why am I not receiving any replies to the support tickets that I've created?
Geeky Cowboy
Last Update hace 8 meses
It appears that the email address that the message is being sent through has been blacklisted by email providers as spam. Unfortunately, there is nothing that we can do to resolve this issue. Our customer support solution provider has provided an article with instructions that you can follow https://help.tawk.to/article/how-to-whitelist-your-support-email
You can also whitelist our support email address [email protected]. These actions will help you in receiving and sending responses to our team. If you have any questions or concerns, feel free to contact us via our chat widget.